Thank you for visiting Scale Mediation (the “Website”), owned and operated by Scale Mediation (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of the personal information you provide to us. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and the choices you have regarding our collection and use of your information.

1. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected through our Website and any related services, sales, marketing, or events (collectively referred to in this policy as the “Services”). By accessing or using the Website and our Services, you agree to the terms of this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use the Website or our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Contact Us: If you fill out our contact forms or send us an email, we may collect details such as your name, email address, phone number, and any other information you choose to include.
• Request Services or Information: When you request our digital services, marketing assistance, or ask for case studies, you may be asked to provide information that helps us better respond to your inquiries.
• Newsletter Sign-Up: If you subscribe to receive updates or newsletters, we collect your name and email address.

2.2 Non-Personal Information

We also collect non-personal information automatically when you visit our Website, such as:

• Device Information: IP addresses, device type, unique device identifiers, browser type, operating system, and approximate geographic location (e.g., city or country).
  Usage Information:Pages viewed, time spent on each page, links clicked, and referring or exit websites.
• This information is collected through cookies and similar technologies (e.g., analytics scripts). We use this data to improve user experience, understand how our Website is used, and tailor content to user interests.

3. How We Use Your Information

We use the information we collect for various legitimate business purposes, including to:

1. Provide and Manage Our Services: Respond to your inquiries, fulfill your requests, manage our client relationships, and improve our digital solutions.
2. Improve User Experience: Analyze Website usage trends, monitor Website performance, and personalize user experiences.
3. Communicate with You: Send administrative or promotional communications, including updates about our services, upcoming events, or other relevant content. You can opt out of promotional communications at any time.
4. Ensure Security and Compliance:Detect and prevent fraud, protect our Website and Services against unauthorized access, and comply with legal obligations or enforce our agreements.

4. Cookies and Other Tracking Technologies

Cookies are small text files placed on your device to track usage and record preferences. We use cookies and similar technologies (such as pixel tags and web beacons) for:

• Session Management: Ensuring you remain logged in (if applicable) and maintaining your session across pages.
• Analytics: Tracking Website usage patterns via tools like Google Analytics or other third-party analytics services to help us understand traffic and user interactions.
• Advertising: Delivering and tracking relevant marketing campaigns.You can control or delete cookies through your browser settings. However, disabling cookies may affect certain functionality of the Website.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share certain information in the following circumstances:

• Service Providers and Partners: We work with trusted third-party service providers to perform various functions on our behalf, such as website hosting, analytics, marketing campaigns, and payment processing. These service providers only have access to the information necessary to perform specific tasks and are contractually obligated to protect and use personal information only for the purposes it was disclosed.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
• Legal Compliance and Protection: We may disclose your information to comply with legal obligations (e.g., subpoenas, court orders), enforce our agreements and policies, or protect our rights, property, or safety, or that of our users or others.

6. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes set out in this Privacy Policy and to the extent required by law (e.g., compliance, dispute resolution, and enforcement of agreements).

7. Your Rights and Choices

Depending on where you live, you may have certain rights under applicable data protection laws, which can include:

Access and Correction: You may request access to the personal information we hold about you and request corrections or updates.

• Deletion: You may request we delete your personal information. We will comply unless we are legally required or have a legitimate interest in keeping it.
• Opt-Out of Marketing:You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us.
• Cookies: You can control cookies and tracking technologies through your browser settings.To exercise any of these rights, please contact us at the email address listed in the Contact Us section below.

8. Security Measures

We take reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide from unauthorized access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Website and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If you believe we have collected personal information of a minor, please contact us so we can remove the data.

10. Third-Party Links

Our Website may contain links to external sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every external site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the Last Updated date at the top of this policy. We encourage you to periodically review this page for the latest information on our privacy practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

Scale Mediation 
Address: 19505 Biscayne Blvd Suite #2350, Aventura, FL 33180 
Email: [email protected]

By using our Website and Services, you acknowledge that you have read and understand this Privacy Policy and agree to our collection and use of your information as described. If you do not agree, please discontinue use of our Website and Services.

Thank you for trusting Scale Mediation with your personal information. We are dedicated to helping your mediation practice grow while protecting your privacy.